Customer service is our top priority. You can count on us!
This is one of very few plumbing (or other) bills that I pay without anger or remorse.
It is because of the wonderful service and attention given by Scott!!!!! He is a
treasure and I certainly hope that I die before he retires.
Thanks to him (and you).
Good morning - I hope you noticed the Reigel truck in our driveway this morning - the
very nicest man is in the basement with Bruce helping us out with the water heater -
And, I might add, the very tallest of the Reigel employees, I believe. He even told me I
could continue practicing my piano music. He and Bruce seem to be having good
conversations about turkeys, bear, deer, and other stuff. Thanks, Reigels - our water
heater will now cycle properly and we can bathe again.
Linda and Bruce Feldt
Thank you to Vince! He did a great job installing the water softener!! We appreciated
his professionalism, knowledge and expertise! Great customer service skills!! Thank you!
Ron & Judy Vanderwalker
Thank you for coming so soon! Nice to know I can count on you.
Thank you so much for your quick response.
Thank you for everything!! We are so thankful for your timely return phone calls, your
help and the wonderful job you did! Thank you.
Thank you. Scott did an excellent job. We were very satisfied with his work.
Ron & Shirley Bores
Thank you for your excellent service! We’re thankful to have your company in town.
Carl & MaryAnn Petke
Thanks for the prompt service. The plumber explained everything to us and checked
everything. Our water pressure is great!
Once again I find myself thanking you for a job well done. It is so reassuring to know
that when I call you the problem will be taken care of. You have a wonderful crew of
professionals at hand; starting from the phone call all the way down to completion. Even
though I’m satisfied with the work done, I hope I don’t see your trucks for a long time.
Thank you for the very quick and efficient service.
Thanks, folks – I’ve enjoyed working with all of you!
We are very impressed with your service, and with the young men that do the work here in
our home. Thank you.
Thank you for the fast service. Every time I call I get same day service. I really
appreciate it. I don’t bother calling anyone else!
You sent me a real good man. He did a good job without a lot of wasted time.
Just a note to say thank you for such quick service on our water heater. Also thanks to
Vince for the nice job and cleanup.
Jim & Karleen Hlavac
We were very happy with the person who did the installation. Thank you for the quick
Hank & Pat Marohl
Thanks for the special service, Jeff.
Thank you so much for sending such a qualified man for the job of installing our
dishwasher. Gary was polite and very efficient. We will certainly use Reigel for any
future plumbing needs. Thank you.
Rosie & Jim Repinski
I have had your company clean my sewers a few times but never this good. Thank you for
sending the very best man (Gary Strey) for the job. So organized and very efficient!
Along with my having to deal with a one time water in the basement. I was so impressed
with his work and politeness, and wanted to let you know. Thank you!
I wanted to let you know how pleased I was with the serviced provided during this
visit. The plumber was exceptionally helpful and displayed a good blend of knowledge
related to his job. He took the time to explain a few things to me and showed me what
to do to prevent pipes from freezing for the sink in our garage. He was courteous and
professional, but also friendly and anxious to look at and repair any problems I had. Thank you for this service.
Thank you. Your employee was very professional and everything works great.
Gary L. was very professional, courteous and efficient. Please compliment him.
Thanks for the quick service with quality.
We appreciate Scott’s services–he’s clean, neat, and great! Thanks lots.
Thank you! Speedy great service!
Thanks so much!! Always great service from Reigels!!! Happy Thanksgiving to all of the
Lizz & Chuck Koenig
Wanted to comment on your customer service - it was excellent. You called when you said
you would. You came when you said you would. You responded quickly to our request not
making us wait for days or weeks to hear back from you. The gentlemen who performed the
repair work were friendly, they answered all of the questions we had and when finished,
explained and showed us all that they had done.
I had a service call to my personal residence yesterday for a plumbing problem. I just
wanted to let you know that your 2 employees that helped me were exceptional. Brian was
professional on the phone and was prompt in getting a serviceman to my home. Scott was
the serviceman - asked questions, very thorough and professional, clean and courteous,
knowledgeable and helpful.
We wanted to tell you how impressed we were by your man, Scott! He’s friendly, clean,
agreeable, knowledgeable, and a hard steady worker! Hang onto him - he’s one of the
“keepers.” We also liked Vince and hope he’s recovering nicely. Thanks for scheduling
him in for us!
Duwayne and Bernice Welch
Thank you for all the great service this past year. You guys are the BEST.
Steve and Mary Thayer
Scott did an excellent job. I am well satisfied with your work. Thanks.
Just wanted to say Thanks, especially to Vince. He was great!
Hi Brian, we just wanted to let you know we appreciate your help and patience. The work
done was top notch and the way you are with your customers is top notch! Again thank you
Vicki & Jeff Stolp
Thank you for the great service on fixing our well problem.
Frank T. Wojcik
Just to let you know I am very pleased with the work Andy did. Most people take the time
to complain but never the time to compliment. Please let Andy know he is appreciated and
I hope he remains a valued employee. Thank you.
THANK YOU! Your service was prompt and conscientiously done and your service men were
careful, patient with my questions, and kind.
Kendrin Ernst Dallman